Shipping Policy

Effective Date: July 29, 2026

At Wolf Incorp LLC, we strive to deliver your refurbished printing hardware safely, securely, and efficiently. Every printer undergoes a final diagnostic check and safe packaging process before leaving our warehouse facility.

Because we operate as an independent seller and refurbisher, all order fulfillment, shipping logistics, and delivery tracking are managed directly by Wolf Incorp LLC.

1. Processing Times

  • Standard Order Processing: All orders are processed within 1 to 2 business days (Monday through Friday, excluding federal holidays).

  • Pre-Shipment Quality Check: Every refurbished unit is re-inspected and secured in specialized protective packaging prior to carrier handover to ensure safe transit.

  • Order Cut-Off Time: Orders placed before 2:00 PM (MST) will begin processing the same business day. Orders placed after 2:00 PM (MST) or on weekends/holidays will begin processing the next business day.

2. Shipping Rates & Delivery Estimates

We ship to addresses within the contiguous United States. Shipping costs and estimated delivery timeframes are calculated during checkout based on package weight, dimensions, and destination.

Shipping Option Estimated Transit Time Cost
Standard Ground Shipping 3 to 5 Business Days Calculated at Checkout (or Free on select promos)
Expedited Shipping 2 to 3 Business Days Calculated at Checkout

Please note: Transit times are estimates provided by shipping carriers and are not guaranteed. Remote or rural addresses may require additional transit time.

3. Shipping Carriers & Order Tracking

  • Carriers Used: We utilize trusted national carriers, including UPS, FedEx, and USPS, depending on package size and final destination.

  • Tracking Confirmation: Once your order has dispatched, you will automatically receive a confirmation email containing your tracking number and a link to trace your delivery status online.

  • Please allow up to 24 hours for tracking details to update on the carrier’s portal after your label is created.

4. Delivery Issues, Lost, or Damaged Goods

We take full responsibility for ensuring your package arrives safely at your door.

  • Damaged in Transit: If your package arrives with visible physical damage, please document the outer box with photos and contact us within 48 hours of delivery.

  • Lost or Missing Packages: If your tracking information shows “Delivered” but you have not received your package, please verify your shipping address, check around your property, and contact us immediately so we can file a carrier trace.

5. Address Changes & Undeliverable Packages

  • Address Corrections: If you need to modify your shipping address, please call us immediately at +1 (315) 277-9397. Address changes cannot be guaranteed once an order has been dispatched to the carrier.

  • Undeliverable Shipments: If a shipment is returned to our facility due to an incorrect address provided by the customer or failed delivery attempts, the buyer may be responsible for re-shipping costs.

6. Contact Information

If you have questions regarding your order status or shipping details, reach out to our team directly:

  • Legal Entity Name: Wolf Incorp LLC

  • Physical Address: 7533 S Centre View Ct, Ste 210, West Jordan, UT 84084, USA

  • Customer Support Phone: +1 (315) 277-9397

  • Customer Support Email: contact@wolfincorpllc.com

  • Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM (MST)

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